FAQs

FAQs (Frequently Asked Questions)

1. How long does delivery take?

●Our products are shipped directly from our suppliers. Delivery usually takes 3–7 business days, depending on your location. In rare cases, it may take longer due to customs or courier delays.

2. How can I track my order?

●Once your order is shipped, you will receive an email with a tracking number. Tracking updates may take 1–3 days to appear after dispatch.

3. Do you offer returns?

●Yes! We offer a 7-day return policy from the date of delivery. Items must be unused, in their original packaging. For return requests, please email us at trendsnaphelp@gmail.com.

4. What if I receive a damaged or wrong product?

●If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos. We will arrange a replacement or refund at no extra cost.

5. Do you offer exchanges?

●We do not offer direct exchanges. If you need a different item, you can return your product (if eligible) and place a new order.

6. What items are non-returnable?

- Personal care & hygiene items (e.g., beauty, skincare, health products)

- Customized or personalized products

- Perishable goods (e.g., food, flowers)

- Items marked as Final Sale

7. Do you ship worldwide?

●Yes, we ship to most countries. Shipping costs (if any) will be shown at checkout before payment.

8. Who pays for return shipping?

●It depend on products which in shown during purchasing. Most of time we pays your return shipping but check product policy before return.

9. How do I contact customer support?

●For any questions, reach us at:

📧 trendsnaphelp@gmail.com

🌐 www.trendsnapp.com